Terms and Conditions

1. Acceptance of Terms

By accessing and using the Toolvia website (toolvia.com) and its services, you, the user, acknowledge and agree to be legally bound by these comprehensive Terms and Conditions. These terms govern your access to and use of all content, functionalities, and services offered on or through the website. If you do not agree with any part of these terms, or if you find any clause unacceptable, you must immediately cease using our services and accessing our website. Your continued use of the website implies your full and unequivocal acceptance of these terms.

2. Services Offered

Toolvia offers a diverse and expanding portfolio of digital services designed to empower individuals and businesses in the digital realm. These services include, but are not limited to:

  • Social Media Boosting: Services for platforms such as TikTok, Instagram, YouTube, Facebook, Twitter (X), Snapchat, and Spotify, aimed at enhancing engagement, followers, views, and overall presence.
  • Premium Software Subscriptions: Access to industry-leading software like Adobe Creative Cloud suite (Photoshop, Illustrator, Premiere Pro, After Effects, Lightroom), Microsoft Office Suite, Windows OS licenses, Antivirus software, VPN services, AutoCAD, SketchUp Pro, Grammarly Premium, SEO tools (Ahrefs/SEMrush), and more.
  • Online Courses: Comprehensive educational programs covering topics such as Cryptocurrency, Amazon FBA, Ethical Hacking, Shopify, Adstera, AI Mastery, YouTube Animation, Fiverr, Daraz, English language proficiency, Full Stack Development, Meta Ads, Advanced Python, UI/UX Design, Cloud Computing (AWS/Azure), Mobile Game Development, Cybersecurity, Digital Marketing, Data Science, WordPress Web Design, Video Editing (DaVinci Resolve), Content Creation, Google Ads, Salesforce Admin, Digital Art & Illustration, Affiliate Marketing, Copywriting, and Project Management.
  • Web Development & AI Tools: Services including Front-End Development with domain and hosting, custom AI tool development, AI animated avatar selling, AI logo design, and AI prompt selling.
  • Gaming & Other Digital Assets: Offerings like PUBG UC, RDP (Remote Desktop Protocol) access, and secure US/UK accounts.

The specific details, features, delivery timelines, and pricing for each individual service or product are meticulously outlined on their respective dedicated product pages on our website. We encourage you to review these details thoroughly before making any purchase.

3. User Obligations and Responsibilities

As a user of Toolvia's services, you agree to the following obligations:

  • Legal Capacity: You affirm that you are of legal age and possess the legal capacity to enter into these Terms and Conditions and to use our services in accordance with all applicable laws and regulations.
  • Accurate Information: You agree to provide truthful, accurate, current, and complete information when making purchases, submitting inquiries, or registering an account. Failure to do so may result in the suspension or termination of your service.
  • Account Confidentiality: You are solely responsible for maintaining the confidentiality of your account credentials (if applicable) and for all activities that occur under your account. You agree to notify Toolvia immediately of any unauthorized use of your account.
  • Lawful Use: You agree not to use our services for any illegal, unauthorized, fraudulent, or malicious purpose, or in any way that violates any applicable local, national, or international law or regulation.
  • Prohibited Conduct: You shall not engage in any activity that could damage, disable, overburden, or impair the Toolvia website or interfere with any other party's use and enjoyment of the website. This includes, but is not limited to, attempting to gain unauthorized access to our systems or data.

4. Payment, Service Commencement, and Refund Policy

Please read our payment and refund policy carefully as it contains crucial information regarding your purchases:

  • Advance Payment Required: All services offered by Toolvia require 100% advance payment before the commencement of any work, activation of subscriptions, or initiation of service delivery. Payments are processed securely through our designated channels.
  • Service Guarantee Commencement: Any service guarantee, as described on individual product pages or discussed during consultation, commences *only after* the full advance payment has been successfully received and the order has been officially initiated by Toolvia. Any stated delivery timelines or service periods begin from this precise point of order initiation.
  • No Cancellation After Order Start: Once an order has been initiated, and the process of service provisioning or work has begun, it cannot be cancelled by the user. This policy is strictly enforced due to the immediate allocation of resources, digital assets, and commencement of operational processes upon order confirmation.
  • Payment Is Non-Refundable: Due to the nature of digital services and the immediate commitment of resources, all payments made for services, once the order has been initiated, are strictly non-refundable. We do not offer refunds if you change your mind, no longer require the service, or if the service is partially delivered as per the agreed terms.
  • Refund Before Order Start: If you request a cancellation and refund *before* the order has been officially initiated by Toolvia (i.e., before any service provisioning or work has begun), your payment will be fully refundable. Please contact our support team immediately to process such requests.
  • Refund Exceptions (Toolvia's Fault Only): Refunds will only be considered in extremely rare and specific circumstances where Toolvia unequivocally fails to initiate the service as described within the agreed-upon timeframe, and this failure is solely and demonstrably attributable to Toolvia's inability to deliver. In such cases, a review will be conducted, and if a refund is approved, it will be processed according to our internal procedures.
  • Review Before Purchase: We strongly encourage all users to thoroughly review the details, descriptions, and terms of each service or product before making a purchase. If you have any questions or require clarification, please contact our support team before completing your transaction.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Toolvia, its affiliates, directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the services.
  • Any conduct or content of any third party on the services.
  • Any content obtained from the services.
  • Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

6. Intellectual Property

All content, trademarks, service marks, trade names, logos, and intellectual property displayed on the Toolvia website are the exclusive property of Toolvia or its licensors and are protected by applicable intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content without prior written consent from Toolvia.

7. Termination

Toolvia reserves the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the services will immediately cease.

8. Force Majeure

Toolvia shall not be liable for any failure or delay in performance under these Terms where such failure or delay is due to circumstances beyond our reasonable control, including, without limitation, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

9. Changes to Terms

Toolvia reserves the right, at its sole discretion, to modify or replace these Terms and Conditions at any time. We will endeavor to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the services.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the services shall be subject to the exclusive jurisdiction of the courts located in Multan, Punjab, Pakistan. You hereby consent to the personal jurisdiction of such courts.

11. Affiliate Program Terms and Conditions

By participating in the Toolvia Affiliate Program, you agree to the following specific terms:

  • Eligibility: Participation is open to individuals and entities who meet our criteria, including providing accurate personal/business information and adhering to ethical marketing practices. Toolvia reserves the right to approve or reject any affiliate application at its sole discretion.
  • Commission Structure: Affiliates will earn a specified commission percentage on successful sales generated through their unique referral links. Commission rates are subject to change with prior notice. Details of the current commission structure will be provided upon successful application and acceptance into the program.
  • Payment Terms for Affiliates: Commissions will be paid out on a net basis (e.g., 30 days after the end of the month in which the sale occurred) to account for any potential refunds or chargebacks. A minimum payout threshold will apply. Payments will be made via agreed-upon methods (e.g., bank transfer, digital wallets).
  • Marketing Guidelines: Affiliates must promote Toolvia's services ethically and responsibly. Prohibited activities include, but are not limited to, spamming, misleading advertising, using unauthorized intellectual property, or engaging in any form of fraudulent activity. All promotional materials must accurately represent Toolvia's services.
  • Prohibited Activities: Affiliates are strictly forbidden from engaging in self-referral (purchasing through their own links for commission), bidding on Toolvia's brand name keywords in paid advertising, or using any black-hat SEO techniques. Any violation will result in immediate termination and forfeiture of earned commissions.
  • Termination of Affiliate Account: Toolvia reserves the right to terminate an affiliate's account at any time, with or without cause, by providing written notice. Reasons for termination may include, but are not limited to, breach of these terms, fraudulent activity, or inactivity. Upon termination, any outstanding commissions may be forfeited if the termination is due to a breach of terms.
  • Disclaimer: Toolvia makes no guarantee regarding the level of success or earnings an affiliate may achieve. Affiliate earnings are solely dependent on the affiliate's efforts and market conditions.

By applying to and participating in the Toolvia Affiliate Program, you acknowledge that you have read, understood, and agree to these specific affiliate terms in addition to the general Terms and Conditions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: